Product Management and Design.

Based in San Diego, CA

SUMMARY

Experienced product manager and designer with a proven track record of leading and launching cloud-based SaaS products in startups and large enterprises. Spearheaded the development of scalable B2B platforms, driving adoption and improving operational efficiency. Leverages user research, behavioral data, and design systems to craft intuitive, high-impact solutions that enhance engagement and accelerate business growth.

EXPERIENCE

Voluntary Career Break

• Workshop & Personal Project | Jul 2024 - Present

Pittbos LLC

• Director of Product and Design | Sep 2021 - Jun 2024
• Led full product lifecycle of Pittbos' B2B SaaS platform, delivering two core products for suppliers & contractors.
• Spearheaded customer research & iterative design, increasing user adoption by 30% and improving retention.
• Championed a data-driven roadmap, launching 5+ high-impact features that addressed pain points in materials supply & project management.
• Collaborated with engineering & business teams, reducing time-to-market by 20% while maintaining design excellence.

Viasat

• Product Design Lead - Global Business Solutions | Feb 2017 - Jul 2021
• Defined UX & product design strategy for Viasat’s business satellite-internet services.
• Managed & mentored a UX team, leading user research, wireframing, and prototyping to improve usability.
• Streamlined key workflows, improving self-service adoption and reducing customer friction.
• Built initial design system, ensuring UX consistency across digital touch-points.

Shopswell Inc

• Director of UX and Design / Co-Founder | Apr 2015 - Dec 2016
• Co-founded and led UX for a social shopping platform, integrating community-driven content with e-commerce.
• Translated complex technical solutions into intuitive user experiences, fostering engagement & retention.
• Drove design from concept to launch, growing from 0 to +100,000 monthly active users.

Tim Erdmann UX Design Consulting

• Owner/Principle Designer | Mar 2013 - Feb 2017

• Successfully Designed and Launched:
• Social Shopping eCommerce Platform
• Vacation Rental WebApp
• Customer Satisfaction Platform and Native Mobile Application
• Robotic Medical Device Inventory & Control Application

Good Technology / Intercasting Corporation

• Senior Product Design Lead / Creative Director | Jun 2006 - Mar 2013

Educational employment gap

• San Diego Community College CE | Aug 2005 - Jun 2006
• Multimedia & Design Certification | Graduated with honors and recognition

• Kintera, Inc. | Product Manager (2005)
• CNET Networks | Transition Manager (2004)
• Vivendi-Universal / MP3.com | Product Manager (1999-2004)